Shipping & Return policies
At Atrna, every order is carefully packaged to ensure your piece arrives safely and securely.
Processing Time
Orders are typically processed within 1–3 business days after purchase. Once your order has been dispatched, you will receive a confirmation email with tracking information.
Shipping Rates
- Free shipping within Spain
- Free EU shipping on orders over €300
- International shipping rates are calculated at checkout
All orders are shipped fully tracked and insured.
International Orders
Atrna ships internationally to selected destinations. Delivery times may vary depending on location and customs processing.
Please note that customs duties, taxes, or import fees may apply for orders outside the European Union. These charges are the responsibility of the customer.
Delivery
Once an order has been shipped, Atrna is not responsible for delays caused by couriers, customs, or unforeseen shipping disruptions.
If your order arrives damaged or significantly not as described, please contact us at:
Atrna.retail@gmail.com
We’re always happy to help.